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Younimeal Case Study Hero Image

Younimeal

An on-the-go vending solution for uni students to easily access cheap and healthy meal preps.

Practice
Academic
|
Individual Project
Timeline
2024
|
8 Weeks
Roles
Service Design
|
Branding
Tools
Figma
|
Illustrator
|
Photoshop
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1. Context

The Brief

Younimeal originated from a proposed brief that called for the “development of a new commercial enterprise in New Zealand, addressing a current, real-world problem.”

Capturing the Problem

In response to this brief, I examined the current challenges in Aotearoa and identified a critical issue that affects vulnerable populations.

The Problem

University students are struggling to access healthy and organic food due to rising costs and time constraints from personal commitments (e.g. academic and work).

Problem in Detail

Healthy Food Insecurity for University Students

Amidst academic pressures, financial constraints and the rise in cost of living crisis, many students struggle to maintain consistent, healthy eating habits.

This shift often leads to reliance on fast food or skipping meals altogether, compromising both physical and mental well-being.

From research, I was able to find alarming statistics about food security that shaped the essence of this project:

Key challenges of healthy food security in NZ:

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Key Challenges

This research ultimately led me to my design challenge:

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Design Challenge

How might I make healthy and organic food more accessible, convenient and secure for busy university students living outside of immediate family or secondary support systems?

And the solution?

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Solution

An on-demand, physical vending machine service for healthy, affordable and convenient meal preps, available directly on campuses.

Younimeal Vending Machine
Younimeal Vending Machine
Younimeal

Solution in Detail

Meal Prep Vending Machine

By leveraging innovative vending technology, popularised in America and Asia as well as rethinking under-utilised indoor campus spaces, Younimeal is perfectly designed for busy student lifestyles.

Placed throughout indoor campus spaces, the machines provide flexible access to fresh meal preps during university opening hours, offering a self-service solution with weekly rotating menus.

Younimeal’s value proposition in summary...

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How Younimeal Works

And this is how it works!

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Personalised Buying

Allowing users to set their dietary preferences for a more personalised shopping experience and ability to adjust at any time using the bottom bar.

Info & Deals

Providing users with quick access to kiosk information and special bundle deals available for multiple orders, helping students save money without sacrificing nutrition.

Meal Prep Selection

Users can browse a wide range of meal prep options, viewing each item’s description, ingredients and full nutritional information to make informed choices.

Adding to Cart

Enabling users to easily add or remove items from their cart with familiar interactions and complete their purchase using their preferred contactless payment method.

...to enjoy them at home!

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Purchased Meal-Prep Box

Purchased Meal Prep Box

Curated with fresh ingredients, customers can collect their meal prep boxes from the machine’s automatic open-close compartments upon payment.

Instruction Card for Preparation

Instruction Card for Preparation

Inside also includes a double-sided instruction manual, designed for easy, step-by-step preparation, making healthy eating effortless for busy students.


Delve deeper into how I got to the solution!

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2. Capture

Understanding the Problem

To deepen my understanding of what could be real-life habits, thoughts and experiences of university students in regards to healthy food security, I conducted a survey with seven respondents.

Result Synthesis

I organized these results into notes, quotes and data from my research through affinity mapping.

Hospital Environment Insights

From this, I was able to identify key insights:

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Hospital Environment Insights

3. Clarify

Understanding the Users

By analysing my research findings, I was able to pinpoint exactly who I was designing for, uncovering a clear demographic and the everyday challenges they face.

Pain Points & Core Needs

With this understanding, I crafted personas like Alex...

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Alex Persona

...and his current experiences many could relate to:

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Alex Current User Journey Map

From this, I concluded that...

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Design Consideration

Students aren’t lacking will. They lack access. Although they want to eat well, healthy food choices feel hard, slow and expensive. Convenience wins, even when it compromises well-being.


4. Conceptualise

Coming Up With Solutions

Having come up with solution ideas, I analysed competitors in the meal prep space, drawing from both professional and customer reviews to uncover strengths and weaknesses. This process ultimately helped shape Younimeal’s unique value proposition to cover gaps and better serve student needs in an already saturated industry.

Younimeal Kiosk Initial Sketched Wireframes

Competitor Analysis

Having come up with solution ideas, I analysed competitors in the meal prep space, drawing from both professional and customer reviews to uncover strengths and weaknesses. This process ultimately helped shape Younimeal’s unique value proposition to cover gaps and better serve student needs in an already saturated industry.

Younimeal Kiosk Initial Sketched Wireframes

Business Model Canvas

From Identifying weaknesses, I was able to create a unique business model canvas:

Younimeal Kiosk Initial Sketched Wireframes

Initial Designs

Sketched Wireframes

Community gardens are expanding beyond food cultivation. Research shows that gardens placed in hospitals offer important new benefits. While patients are often too sick to use these spaces, families find refuge and relief in them (Smidl, Mitchell, and Creighton, 2017).

Younimeal Kiosk Initial Sketched Wireframes
Younimeal Kiosk Refined Sketched Wireframes

This was then transformed into a lo-fi prototype!

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Younimeal Kiosk Lo-Fi Prototype

5. Craft

Pre-Design Iterations

Usability Testing

Before further iterations, I conducted user testing with three participants. While there were notable positives, I gauged insights into key issues and areas for improvement:

Key Pain Points:
  • Lack of clear welcome message made the kiosk’s purpose unclear
  • Some information sections were too text-heavy
  • ‘Search’ and ‘About’ features were unnecessary
  • Certain fonts and buttons were too small
Key Suggested Improvements:
  • Add opening hours for quick information
  • Create simple use-guide for first-time users
  • Allow users to adjust interface settings
  • Create mood-based garden recommendation system for personalised touch

And with these insights, I made several key iterations:

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1 of 5 Key Iterations

Removing Search Function

With Search Function
Removed Search Function

2 of 5 Key Iterations

Use Guide & Accessibility Settings

Added Use-Guide
Added Accessibility Settings

3 of 5 Key Iterations

Home Screen

Home Screen Version 1
Home Screen Version 2 Winner

4 of 5 Key Iterations

Your Zone Screens

Your Zone Screens Version 1
Your Zone Screens Version 2 Winner

5 of 5 Key Iterations

About Screens

About Screens Version 1
About Screens Version 2 Winner

And with these stages, the final prototype was born!

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Younimeal

6. Conclusion

Learnings


Conclusion

The Future


Conclusion

1. Context

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